Fixed support schemes offer a business comprehensive and cost effective outsourced support designed around your business needs.
We customise each contract, meaning you can have as little or as much support as you require. Many companies enjoy the fully outsourced support that the enterprise agreement offers – we can visit site proactively on either a monthly, weekly or even daily basis if required. This gives your company the trust and relationship many users often require with a support team.
All of our levels of support include proactive consultancy helping your business save costs and use the best technologies suited to your business.
Fixed contracts also help customers budget their IT costs with a fixed monthly fee. With IT there is nothing worse than IT costs spiralling out of control due to ineffective contracts. Fixed support is paid on a direct debit month by month basis, and is contracted for a 1 year period. Each contract is reviewed quarterly to make sure it is cost effective for you as a business and remains a continual viable solution as your business grows.
01.
Basic
Unlimited remote and telephone support.
02.
Business
Unlimited remote, Unlimited telephone, Daily monitoring and unlimited reactionary callouts.
03.
Enterprise
Unlimited remote, Unlimited telephone, Daily monitoring, unlimited reactionary callouts and proactive site visits designed around your companies needs.
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